Heating & Air Conditioning in Los Altos Hills, CA

Does Los Altos Hills offer its own heat pump water heater rebate?

Yes. The Town’s Building Electrification page describes a per-household rebate for switching to a heat pump water heater, paid on a first-come, first-served basis. You request it by emailing the Town’s building staff. As of November 2026, Silicon Valley Clean Energy also lists a Los Altos Hills add-on for heat pump water heaters on its home rebates page, run by the Town and applied for on the Town’s website. You may qualify; call us and we’ll check what applies to your home.

Who supplies electricity in Los Altos Hills?

Los Altos Hills is one of the towns served by Silicon Valley Clean Energy (SVCE). SVCE buys the power, and PG&E delivers it, maintains the lines and handles billing. SVCE’s own rebates cover heat pump heating and cooling as well as heat pump water heaters, so a single project can sometimes draw on both the Town and SVCE.

How do permits work with the Town of Los Altos Hills?

The Town Building Department takes permits electronically through its eTrakit portal. Smaller jobs, including HVAC and water heater permits, can be sent by email with a building application. The Town also doesn’t schedule inspections on Fridays, so we plan install dates around that. For heat pump remodels, the Town asks for an energy compliance form and an electric load calculation. Upgrade Home Services prepares the paperwork, pulls the permit and handles HERS testing when the job calls for it.

Have you worked near Los Altos Hills?

Yes, in nearby Los Altos. That Goodman AC installation and furnace cleaning paired a new air conditioner with a full cleaning of the existing furnace. We’ve also written a guide to ductless AC for nearby Los Altos homes without ductwork, which applies just as well up the hill.

What do Los Altos Hills homeowners ask us?

• Can I cool a house that only has a furnace? Often, yes. If the ducts are in good shape, an AC or heat pump can connect to them. If not, ductless units are an option.
• How do I start the Town rebate? Email the Town’s building staff, and we’ll supply the equipment details the request needs.
• Do you clean furnaces? Yes. A tune-up includes cleaning and safety checks for $135.
• Is a heat pump worth it with my electrical panel? We check panel capacity during the estimate and tell you whether an upgrade is needed.

Which services are most useful here?

1. Heat pump water heater installation
2. AC replacement
3. Heat pumps
4. HVAC maintenance

See the full menus for cooling, heating, water heaters and indoor air quality.

About our company

Upgrade Home Services is a family business that started in 2002. We hold CSLB license #1066776 and run every job from our Milpitas shop at 743 Ames Ave. Los Altos Hills sits among the 22 cities we serve in Santa Clara, San Mateo and southern Alameda counties. New and replacement systems come with a free written estimate.