Customer Reviews

What do customers say about Upgrade Home Services?

I highly recommend Upgrade Home Services. Victor is fair, knowledgable, affordable, and provides very professional customer support. We replaced our AC fan a little over a month ago, so when the AC didn’t kick in the past hot weekend, we were surprised. But it wasn’t fault of the new equipment, rather our very dirty filter was to blame. Victor came out, quickly assessed the situation, then changed out the filter, showing me how to do it myself for the next time. All for no charge.

Dawn S., Google review

We selected this company to replace our old AC system. We contacted a lot of companies and they gave us the best price and option that would work for our condo. They were honest, very pleasant to work with and they did not try to upsell us anything we don’t actually need like some other companies we talked to. They are a hidden gem here in Milpitas.

Ellen I., Yelp review

We have worked with Upgrade Home Services a couple of times. Both times we have had very good experience with them. Recently, Victor was in to fix our AC unit and he did an amazing job. He was quickly able to figure out the problem and identify the fix. He even proposed reusing an old part to save some cost.

Raghavan R., Google review

What do homeowners mention most?

• Honest advice. Recommendations based on what the home needs, not an upsell.
• Clear diagnosis. The technician finds the cause and explains it.
• Fair prices. A clear price before any work begins, and free written estimates on new systems.
• Small things done right. Showing homeowners how to change a filter, or reusing a good part to save cost.

Where can I read all of the reviews?

Every review is on our Google Business Profile and our Yelp page. The quotes on this page are copied word for word, with the reviewer’s first name and last initial only.

How do I leave a review?

1. Open our Google Business Profile or Yelp page.
2. Choose Write a review and pick your star rating.
3. Tell other homeowners what we did and how it went. Mentioning your city and the service helps them most.

Who are we?

Upgrade Home Services is a family-owned HVAC contractor at 743 Ames Ave in Milpitas, licensed by the CSLB (#1066776) and serving homeowners since 2002 in 22 cities across Santa Clara, San Mateo and southern Alameda counties.